How Do I Download Contacts?

Before you start

Use filters or a list to narrow the contacts you need, then select the rows to include. Downloading contacts is available only when your organization has export access; the app also blocks a selection containing contacts created outside your organization.

Download selected contacts

1. Select contacts and open More

   In the Contacts table, select one or more rows. Open More in the selection toolbar, then choose Download file.

   

2. Name the export and review the selection

   The prompt shows the number of selected contacts and suggests a filename. Change the filename if needed, then review the selection before continuing.

   

3. Start the download only when ready

   Select Download n contacts to begin preparing the file. The app confirms that it is preparing the export and makes the file available when it is ready.

Tip

The export is scoped to the selected contacts. Apply your filters first if you want a targeted file.

If Download file is unavailable

• Plan access: Contact exports require a paid plan.
• Cross-organization contacts: Remove contacts created outside your organization from the selection, then try again.

Related guides

• Filter contacts and use bulk actions
• Contact lists, filters, and folders