Hire and activate an AI Employee

1. Open Automations from the main sidebar and select the AI employees tab.
2. Select the Hire another employee card.
3. In Hire an employee, choose a face and give the employee a name.
4. Select the Hire button, which carries the name you typed. The employee joins standing by, and a message confirms the hire.
5. Open the employee and tell it what to do: describe its job in the Automations chat beside the page, then fill in its Instructions before it handles live work.
6. Work down the page: turn on the channels it needs under Reaches by, and review the sentences under Also. When it is ready, use the status switch in the employee header to turn it on.

When your organization has no AI employees yet, the tab shows Hire your first AI employee instead. Select Hire an AI employee, or one of the starting points under it, to put a request in the Automations chat, and Goliath sets the employee up with you.

New hires start Paused (standing by), not actively working. Activating is a separate decision after you have reviewed the page. The header shows the employee’s status as Active or Paused; turning a paused employee back on resumes its triggers and schedules.

The AI employee Goliath set up for you during setup stays off until an organization admin taps Go live, unless you turn it on yourself first with its status switch. See Go live.

What’s on an employee’s page

The page holds everything in one place: its part of the Automations Map, Instructions, Reaches by, and Also. Read AI Employees for what each part does.

Use Set up automatic responses when the goal is to have the employee reply to inbound leads.