Archive and Restore Contacts

Archive contacts from a selection

Archiving is a bulk action on the Contacts page. It changes the record’s archived state; it is not the same as removing a contact from a list.

1. Open Contacts and select the records to archive.
2. Select Archive in the bulk action bar.
3. Review the number of selected contacts and confirm the action.

The action can run in the background for a large selection. Refresh the view later if you need to confirm the finished state.

Restore archived contacts

Filter Contacts to an archived view, select the records to restore, then choose More → Unarchive. Unarchive is available from More whenever the current view can include archived contacts; the archived-only view does not offer Archive again.

Archive versus list removal

• Archive changes whether the contact is in ordinary active views.
• Remove from list removes the record from the current list only.

Use list removal for a campaign or work queue that no longer applies. Use archiving for contacts your team should no longer work in normal day-to-day views.

Related guides

• Organize Contacts with Lists, Filters, and Folders
• Filter and Update Contacts in Bulk