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Reference/Employeesgenerated from the gateway manifest

getEmployeeCaseload

The contacts one AI employee is on, newest attachment first, offset-paged.

POST/api/v1/callREADreadruns as the key's owner
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The contacts one AI employee is on, newest attachment first, offset-paged (offset, limit; total is the full count). Each row says whether it is working that contact now, when it last worked it, the next run of a repeating schedule (attachment.schedule), the soonest follow-up it booked itself (nextBookedFollowUpAt, null when none), and whether the contact replied or escalated. A new touch on a contact with one booked comes before that follow-up. includeRemoved: true adds contacts a person took it off.

curl https://server.goliathdata.com/api/v1/call \
  -H "Authorization: Bearer $GOLIATH_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "operationId": "getEmployeeCaseload",
    "variables": {
      "employeeId": "<employeeId>"
    }
  }'
import { GoliathClient } from '@goliath-data/sdk'

const goliath = new GoliathClient({
  apiKey: process.env.GOLIATH_API_KEY!,
  baseUrl: 'https://server.goliathdata.com',
})

const result = await goliath.employees.getEmployeeCaseload({
  employeeId: '<employeeId>'
})
const res = await fetch('https://server.goliathdata.com/api/v1/call', {
  method: 'POST',
  headers: {
    Authorization: `Bearer ${process.env.GOLIATH_API_KEY}`,
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({
    operationId: 'getEmployeeCaseload',
    variables: {
      employeeId: '<employeeId>'
    }
  }),
})
const { data, errors } = await res.json()

limit is clamped to 100.

Variables

The example sends only what the schema requires. Some operations also need one of several optional variables (one filter or another, say); the description above says which.

employeeIdID!required
offsetInt

Default 0.

limitInt

Default 25.

includeRemovedBoolean

Response

What comes back under data: a list shows as one entry, and a value as its type.

response shape
{
  "data": {
    "aiEmployeesQuery": {
      "contactAgentCaseload": {
        "total": 0,
        "items": [
          {
            "contactId": "<ID>",
            "contactName": "…",
            "isWorkingNow": true,
            "lastWorkedAt": "2026-01-01T00:00:00.000Z",
            "lastCommunicationAt": "2026-01-01T00:00:00.000Z",
            "nextBookedFollowUpAt": "2026-01-01T00:00:00.000Z",
            "attachment": {
              "id": "<ID>",
              "source": "MANUAL",
              "status": "ACTIVE",
              "createdAt": "2026-01-01T00:00:00.000Z",
              "schedule": {
                "nextFireAt": "2026-01-01T00:00:00.000Z"
              },
              "engagement": {
                "receivedReply": true,
                "positivelyEscalated": true,
                "negativeIntent": true
              }
            }
          }
        ]
      }
    }
  }
}

Errors

400unknown_variable

A variable the operation does not declare. A typo is refused rather than silently dropped.

401unauthorized

No bearer header, or the key is invalid or revoked.

403insufficient_scope

The key lacks the scope the operation requires.

403forbidden

A referenced record does not exist, was deleted, or is outside your organization. The gateway cannot tell those apart.

Behaviour

A read. It rejects an Idempotency-Key header with 400 bad_request.

READlistEmployeesREADgetEmployeeREADlistEmployeeChannelOptionsREADlistEmployeeSuggestionsREADlistEmployeeRevisionsWRITEcreateEmployee